About Nevine

Nevine has been delivering training since 2000 and has been involved in delivering ITSM training since 2004-2005. She has delivered training in Australia, New Zealand, USA, India, Singapore, and Malaysia. Nevine is often complimented that her enthusiasm is contagious, and she is known for making things happen.

Nevine is both an Instructor and a Consultant. And her long experience as an Instructor delivering training for different audiences varying from senior leadership to new graduates together with her strive for continual self-development provides the students with a rich and fun filled learning experience that they remember long after they completed the training.



  • MBA majoring in Operations Management and International Business
  • CMMI (Capability Maturity Model Integration) Associate and a trained instructor
  • Certified Agile Service Manager (CASM) and instructor
  • CPDE (Certified Process Design Engineer)
  • ITIL Expert
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