Terms and Conditions

Standard Terms and Conditions

Should you have any queries in regards to the below terms and conditions please consult your NextTech Business Development Manager on 1300 263 559. All Offer conditions are subject to change at any time, and are available in Australia only. 

  1. All bookings for NextTech courses must be supported with a customer completed and signed (by an authorised signatory) “Registration Form”.
  2. All bookings must be supported with a company/organisation Purchase Order. It is the responsibility of the individual authorising the Registration Form to obtain and forward such documentation at the time the registration form is submitted. The Purchase Order number must be filled out on the Registration Form. The Purchase Order must be sent to NextTech, to verify that the authoriser has their company’s authorisation to accept NextTech terms and conditions, with or following the Registration Form.
  3. Following receipt of the fully completed Registration Form details, NextTech will send a course confirmation letter to the attendee.
  4. The course booking Registration is accepted subject to each course attendee meeting all the course pre-requisites. The pre-requisites are detailed on NextTech course outlines. It is the responsibility of the authoriser on the Registration Form to ensure that all pre-requisites are met prior to the course.
  5. All Payments must be received PRIOR to course commencement. Failure to pay will result in the student being asked to leave the course and full fee payment for the course will be required.
  6. NextTech reserves the right to cancel any course with insufficient enrolments / alter the date or change price of any course, without any penalty to NextTech.
  7. Any attendee or person, unbecoming of conduct or disruptive to the orderly progress of the course may be asked to leave.
  8. NextTech will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control (Force Majeure Event). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control. Our performance is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations may be performed despite the Force Majeure Event.
  9. All prices shown on our website are in Australian Dollars (AUD$) 
  10. Please refer to your tax invoice for claiming GST as input tax credit as some of our courses may be GST exempt.
  1. We accept payments using Visa, Mastercard, American Express and Diners cards. Please note there is a 3% surcharge for transactions made using American Express cards. 
  2. Payment is taken at the time of purchase.
  3. To ensure protection of your credit card details, credit card payments  are processed using a secure, third party payment gateway service called  Payway run by St. George Bank. NextTech does not host credit card details after processing.
  1. Updated 04 Jan 2020
  2. All requests for transfers or course cancellations must be received in writing by a duly authorised person from the nominating organisation.  
  3. Cancellation or reschedule of any NextTech course requires a minimum TEN complete business days written notification to info@nexttech.edu.au prior to the course date, to ensure that the course is rescheduled without penalty.  Less than TEN FULL business days’ notice will result in no refund and no rescheduling.
  4. The conditions of course prerequisites and payment PRIOR to course commencement apply to transfers. 
  1. NextTech Vouchers credits purchased under this agreement are valid for 12 months from the date of payment.
  2. NextTech Vouchers credits will be available for use only after the payment has been received by NextTech.
  3. NextTech Vouchers credits are valid on standard NextTech publicly scheduled short courses, delivered by NextTech trainers. Credits may not be utilised for Reseller services. Credits can be used for Exams, On-Demand Training and Qualifications, but discounts do not apply.
  4. Students must be registered to attend a course at least 2 full working days prior to the scheduled course date to use a voucher for payment method. This ensures we have enough time to arrange course materials and systems access if required.
  5. Once invoiced, voucher credits are non-refundable and non-transferable. Payment via American Express is subject to a 3% surcharge.
  6. For In-Class courses, course participants are to arrive at NextTech premises 15 minutes prior to the course start time (9:00am) to ensure proper checkin and seating. Please note that if the participant arrives more than 30 minutes after the course start time, they will not be admitted into the course.
  7. Courses are offered to participants on a first come, first serve basis. Please note that seating is limited and we urge the participants to register for courses as soon as possible. Courses may be booked via your Business Development Manager on 1300 263 559 or via our website (www.nexttech.edu.au). Please provide the participant’s name, email address, course date and course title.
  8. If a course is full, the participant may be placed on standby. They will be notified if a cancellation occurs and a place becomes available.
  9. Approximately, seven calendar days prior to the course date, the participant will be contacted by the NextTech Registrar, via email, to confirm their attendance. We require a return email within 24 hours to confirm their attendance.
  10. Requests for transfers or cancellations must be received in writing by a duly authorised person from the nominating organisation. Cancellation or reschedule of anyNextTechcourse requires a minimum TEN complete business days written notification to info@nexttech.edu.au prior to the course date, to ensure that the course is rescheduled without penalty. Less than TEN FULL business days’ notice will result in no refund/no rescheduling.
  11. NextTech reserves the right to modify these terms and conditions.
  1. Microsoft Software Assurance Training NextTech Vouchers(SATVs) can only be used to redeem NextTech Microsoft IT Technical training courses. Some restrictions apply. Please consult your Business Development Manager for more information.
  2. All bookings for NextTech courses must be supported with a customer completed and signed (by an authorised signatory) “Registration Form.”
  3. All bookings must be supported with a Microsoft SATV email. This email will state the email address to which SATVs are allocated to. It is the responsibility of the individual authorising the Registration Form to obtain and forward such documentation at the time the registration form is submitted. Following receipt of the completed Registration Form details, NextTech will send a course confirmation letter to the attendee.
  4. The course booking registration is accepted subject to each course attendee meeting all the course prerequisites. The prerequisites are detailed on NextTech course outlines. It is the  responsibility of the authoriser on the Registration Form to ensure that all prerequisites are met prior to the course.
    NextTech reserves the right to cancel any course with insufficient enrolments, or  alter the date of any course, without any penalty to NextTech.
  5. Any attendee or person unbecoming of conduct or disruptive to the orderly progress of the course may be asked to leave.
  6. NextTech reserves the right to refuse customers who fail to meet our payment terms and conditions of business.
  7. All transfers or cancellations of a registration must be received in writing and signed by a duly authorised person from the nominating organisation.
  8. Cancellation of a registration for any of our IT technical courses requires at least TEN FULL working days written notification, to enable reallocation of place(s). If TEN FULL working days are not provided, the SATV will be deemed as consumed.
  9. The conditions of course prerequisites and payment PRIOR to course commencement apply to transfers.

Special Offer Terms and Conditions

Should you have any queries in regards to the below terms and conditions please consult your NextTech Business Development Manager on 1300 263 559.


Offer

  1. Find a comparable training offer for lower, and we'll beat it by up to 5%. 
  2. Excludes travel, disbursements and catering.

Eligibility

Customer must provide

  1. A verifiable copy of a competitors quote or proposal, or a link to an online price to participate, with all tuition fees, surcharges, taxes, credit card fees, material fees, exam fees included.
  2. Course must be publicly available, provided by a registered Australian business, in Australian dollars, and the course able to be completed in Australia.
  3. The deliverables must be substantially similar, for example, the same course code, days of training, students participating, content, materials, study modality.

Exclusions

  1. Offer cannot be used on Accredited training (courses within the Qualifications portfolio)
  2. Offer cannot be used in conjunction with NextTech Vouchers offers
  3. Offer cannot be used in conjunction with vendor vouchers or credits such as SATVs
  4. 5% savings cannot be applied to taxes or credit card fees.

Fair Use Policy

Fair Use Policy

  1. NextTech has the right to refuse any price beat guarantee request where it unfairly disadvantages other customers, our business, is unreasonable, excessive or unfair. This offer is made in good faith, and can be withdrawn at any time.

Acceptance

Redemption

  1. The offer is valid for 1 business day, or a 24 hour period. 
  2. Acceptance must be provided in writing by emailing info@nexttech.edu.au